1. Agreement to Terms

By accessing or using BioSure North America' website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

BioSure North America provides aqueous ozone generation systems and related services for disinfection purposes across various industries including dental, food service, agriculture, and hospitality.

3. User Responsibilities

You agree to:

Provide accurate and complete information
Maintain the security of your account
Notify us immediately of any unauthorized use
Use our services only for lawful purposes
Not interfere with or disrupt our services

4. Product Warranties

Our products come with a limited warranty as specified in your purchase agreement. We warrant that our equipment will function as described when properly installed and maintained.

5. Limitation of Liability

To the maximum extent permitted by law, BioSure North America shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of BioSure North America and protected by copyright and trademark laws.

7. Payment Terms

Payment terms are specified in your purchase agreement or invoice. Late payments may be subject to interest charges and service interruption.

8. Cancellation and Refunds

Cancellation and refund policies vary by product and service. Please refer to your purchase agreement or contact our sales team for specific terms.

9. Installation and Training

Professional installation and training are included with most system purchases. Additional training or support services may be available for an additional fee.

10. Maintenance and Support

Regular maintenance is required to keep your system operating optimally. We offer various maintenance plans and technical support options.

11. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes. Your continued use of our services after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@biosurena.com
Phone: 210.870.5112
Address: 529 Hwy 46 E., C-7, Boerne, Texas 78006